Generally speaking, no we do not.
- Line refers to how many devices you can connect to at the same time.
For example, if you wanted to connect to your:
Phone
and Android TV device, you could only watch 1 at a time with 1 line. If you had 2 lines, you could watch on both at the same time!
We are compatible with nearly all devices — including but not limited to, Windows/PC, Linux, Android, iOS, MacOS
HOWEVER —
WE *ONLY* OFFER SUPPORT ANDROID BASED DEVICES RUNNING TIVIMATE OR CLOUDFLIX APP.
If you are using another device, you will have to troubleshoot your own devices issues, sadly, there is too many apps and devices out there, with many of their own issues and own development issues to keep track of in any great depth or understanding.
- We do not explicitly advertise our channel list. Please take a free trial and see what we have.
We are aware of all down or issued channels, you do not need to report this to us
It will get fixed, please do not make support tickets regarding this
Sadly we are not taking channel requests.
- Paypal (30% fees)
- Interac
- Crypto
- You can use 1 device SIMULTANEOUSLY per line or per plan. You can however have multiple devices setup, say your phone and laptop or android media player set up with your login information, you will just not be able to use them simultaneously. If you wish for have this capability, you must donate for another line/subscription.
- We sadly do not do any refunds. If you are having any issues with the service please let us know and we can get back to you to help fix any issues you may have.
If you are unsure this is the service for you, we highly recommend making use of our free trials, which will enable you to get set up correctly.
Account activation can take up to 72hrs under manual review.
Please wait atleast 24hrs prior to making a support ticket.
20mbit Connection speed,
Android device preferred
iOS/Windows/Apple TV, etc: Compatible but not supported
We, extremely rare occasion may be having intermittent connection issues, however we *stress* that this is exceedingly rare. Our servers are constantly being managed and checked for consistent throughput, uptime and also are stress-tested regularly.
If you are having connection issues, please make sure you device is:
plugged in directly to your router or modem via ethernet, we DO NOT recommend using wi-fi connections!
You have cleared your app cache, and device cache
Your app is updated.
Please then check -here-
To see if we are having network issues.
If your issue is not resolved, please take a look at our knowledgebase and consider making a support ticket.
